The most important decision you make in improving your sales capability is how you integrate the skills and knowledge into your organisation.
M101 will help you formulate a comprehensive program to embed the behaviours into your sales team. Some of the areas to consider are:
- Ongoing sales coaching, mentoring and feedback
- Regular forums to share best practices and success stories
- Customer relationship skills
- Key account and territory management
- Orientation process for new hires
- Management development
- Accreditation and certification program